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Dhruani Website Privacy Policy

Draft for attorney review. Not in effect. Version 2026-11-15. Effective date: [to be set]. Provider: [Company name] ("Dhruani", "we").

This policy covers this website, dhruani.com, and the forms on it. The Dhruani apps have their own privacy policy, shown in the app before you start and in its app store listing.

1. Visiting the website

  • No ads, no trackers. The website has no advertising, no analytics or tracking tools, and no tracking cookies. We don't sell or share your information for advertising.
  • Hosting and security. The website runs on Cloudflare. Like any website host, Cloudflare handles your internet address, browser type, and the pages you request, to deliver the website and protect it from attacks. Its security systems may keep these records for a short time.
  • Your settings stay in your browser. If you choose a language or a listening speed, your browser remembers it on your device. It isn't sent to us.
  • Listen to this page uses the voice built into your device. The page text is read by your own browser.
  • Do Not Track. Because we don't track you across websites, a browser's Do Not Track signal doesn't change anything here.

2. Forms on the website

We collect what you type into a form, and use it only for the purpose the form describes.

  • Bot check: forms use Cloudflare Turnstile to check that a person, not a bot, is sending them. Turnstile looks at information about your browser and device for that check.
  • Pharmacy applications: the pharmacy's name, address, phone number, NPI, NCPDP ID, and state license; the pharmacy manager's name, pharmacist license and NPI, and mobile number; your name, role, and work email; and the licences and business documents you upload. We check them against public registries, by email, by a phone call to the pharmacy, and by a text to the manager. Documents are kept privately while the pharmacy's account is open.
  • Caregiver sign-ups: your name, email, and state, and the result of your ID check.
  • ID checks are done by Stripe Identity, which compares a photo ID with a selfie. We receive the result, the name, and the date of birth, not the photos. Stripe's own privacy policy applies to what you give it.
  • Payments are handled by Stripe. We never see your card number. We keep records of what was bought and when.
  • Don't enter patient or medicine information in any form on this website. The forms don't ask for it.

3. Who we share it with

We share information only with the companies that help us run the website and verify sign-ups, such as Cloudflare (hosting and email), Stripe (payments and ID checks), and Twilio (verification calls and texts), and only for that purpose. We may also share it when the law requires, to protect our rights or someone's safety, or as part of a merger or sale of the business. We don't sell your information.

4. How long we keep it

We keep application and account information while the account is open, and afterwards for as long as we need it for legal, tax, accounting, or security reasons. Applications that don't go ahead are deleted when we no longer need them.

5. Security

We use encryption in transit, access controls, and other safeguards. No website is perfectly secure, so we can't promise that information will never be accessed without permission.

6. Children

This website is not directed to children under 13, and we don't knowingly collect their information. Caregiver accounts are for adults 18 or older.

7. Your choices and rights

You can ask to see, correct, or delete the information we hold about you, subject to what the law requires us to keep. Depending on where you live, you may have other rights under state privacy laws. We won't treat you differently for using them. To make a request: [contact method to be set].

8. Changes

We may update this policy by posting a new version here, with a new effective date. If a change is significant, we will say so on the website.